Toyota President attended the US House of representatives hearing on an apology to customers
Female owner of tears recalls
United States House of representatives energy and Commerce Committee investigation team 23 October Toyota held a hearing on the recall of events. Recently, Toyota mass recall events global concern. United States Congressional intervention survey make Toyota recall events further upgrade. Hearings are focused in addition to trying to pound of small Toyota United States sales company President, there is also a member of their own experience of the United States consumers.
Toyota United States sales company President and Chief Operating Officer James ・ Lenz and the United States Transportation Minister ・ Lahoud day in the United States House of representatives energy and Commerce Committee, the investigation team. This hearing is the United States will be Toyota recall events held three hearings in the first field. The hearing focused on two main parts: one is the Toyota vehicle suddenly accelerated phenomena are not the electronic control system, the other is whether the "hide Toyota defects".
User : whine insurance cause failures were killed!
United States, Tennessee, retired women Ronda ・ Smith tears at the hearing, call their 2006 on October driving Toyota Lexus ES350-vehicle has undergone the test of life and death and subsequent complaints process encounters a farce.
Smith was driving the car had less than 5000 km of new vehicles on the road, all of a sudden, inexplicable from the speed of 113 cars km accelerates to 161 km per hour. After about 10 km distance, no matter how Smith are both available. brake
During this period, Smith via Bluetooth mobile phone systems on the phone with her husband, although knowing her husband can't help it, but then she just want to listen to the voices of her husband.
According to Smith, "God" car after interference slowly stopped, but before that, she was ready to drive out of the car guardrail, for fear of affecting others.
Angry Toyota aftermarket laizhang!
Smith's nightmare did not end with the car to stop. She said, Toyota and United States authorities subsequent reaction is maddeningly.
Smith said that after months of negotiations, "when we eventually forcing Toyota to make a written response, we received only 5 words of analysis conclusions. The analysis that proper maintenance, the brake will be able to control the accelerator. "According to the understanding of Smith, Toyota is implying that his car had no maintenance, while the car is running thousands of kilometres.
Smith complaints, Toyota parts car suddenly accelerated by also not to familiar to the public.
The conclusions from Toyota, Smith Center for the national dispute resolution arbitration. Arbitration is not wishful, Smith has come to the National Highway Traffic Safety Administration. But the results still let her down. In 2008, she had to choose total abandonment.
23-Smith said: "I must say that Toyota should feel ashamed, cross should be ashamed. ”
高管： Apology is a communication problem?
Attend on the day of the hearing were Toyota United States sales company President and Chief Operating Officer James ・ Lenz. Compared with Smith, Lenz is the protagonist of the day of the hearing.
Lenz in testimony said: "over the past few months, we have not kept pace with users and the public on Toyota expects standard", "We recognize these error, we apologize for this and learn from them. We now realize that we should change the way that must be faster, better and more effectively with our users and the regulator to communicate. ”
Style = "TEXT-INDENT: 2em" > Lenz in hearings on the story of Smith said, because what happened was embarrassed, like Smith and his family from driving Toyota products feel safe.Fault cannot be completely ruled out?
Lenz said, Toyota will continue to look for the cause of the failure.
Lenz insist on Toyota's position, said previously the gas pedal and the driver's seat and foot caused by one of the two issues, but the sudden acceleration and is not caused by a problem with the electronic control system, and the company itself has not concealed defects.
Lahoud believes that there is a problem with the electronic control system and the possibility cannot be ruled out.
Lenz said earlier he was convinced that the repaired vehicle recall will solve the problem. But when the United States House of representatives energy and Business Council President (Gallery Forum) ・ Henry Waxman today asked him, Toyota two recall can completely solve the problem, he replied: "cannot complete. ”
He said that, upon completion of the recall, then a sudden acceleration of unlikely events.
(Beijing Evening News)
[Edit: yiyangcai]
Teng-acquisition of Hummer failed in General that will cut off the Hummer brand
February 25, Chinese regulators failed to mutually agreed deadline ratification in Sichuan goldtel group heavy buyout Hummer, Sichuan goldtel group in heavy industry and general consultation, announced today that stop promoting the exchange of relevant action, and terminate the definitive agreement signed.
According to the associated press news, GM said Teng in heavy industry to the Hummer brand 1.5 billion acquisition failure will stop after General Hummer brand.
Prior to approval by relevant departments, Sichuan goldtel group in heavy industry and General Motors have to sell Hummer brand acquisition closing date was extended by one month.
Vacate in heavy industry that we respect the result, the company on the acquisition into a huge effort, on this transaction cannot be completed very much regretted. In the original vision, soar in hopes to provide an attractive price purchase Hummer brand, and Teng and other investors ' investment injection to Hummer's existing management team to provide resources to launch eco-friendly sports cars to meet the needs of the existing main market, and attract including China, emerging markets.
Prior to this there are familiar to soar in the heavy industry of Reuters said on Tuesday that soar in may use overseas investment by purchasing Hummer, this way you can make this deal is not subject to the supervision of the Chinese regulators. The Chinese Ministry of Commerce officials in recent weeks continuously foreign claims that they have not yet received formal submission of Wuerttemberg in applications. This acquisition transactions must be approved by the Ministry of Commerce.
(Economic observation network)
[Edit: yiyangcai]
Toyota denies concealing flaws Toyota chapter men face questions
23, car Toyota United States sales company President and Chief Operating Officer James ・ Lenz (right), Capitol Hill in Washington to attend hearings regarding the improper handling of security issues to apologize. Xinhua News Agency
Nuclear/heart/references/shows
Local time, 23 February, Toyota United States sales company President and Chief Operating Officer James ・ United States House of representatives energy in Lenz and Commerce Commission held its first hearing on Toyota's failure to timely processing owner complaints and safety issues an apology, but he also said that recall million Toyota problem car and "cannot" eliminate suddenly accelerated security risk, this stance immediately aroused the interest in the United States.
In addition, Toyota, Toyota chapter men will attend local time 24, United States House of Representatives Committee on oversight and government reform held a hearing, facing the United States's question. Toyota statement for the opening of chapter men prepare statement shows that he had since September 2009, a series of recall events attributed to the world's largest automobile manufacturer "expansion" too quickly.
Toyota denies the concealment of defects
According to the United States media, 23, the main concern of hearings focused on two issues: first, the Toyota parts car suddenly accelerate is not a question of the electronic control system; another question is whether on the outside, Toyota "concealment of defects".
To this end, James ・ Lenz insisted that the car suddenly accelerate not electronic control system problems, but the car floor location problem occurs with the gas pedal, but he denies Toyota concealed defects.
United States Secretary of transportation at the hearing, LaHood is maintained that the electronic system caused the car suddenly accelerated possibility cannot be ruled out. The House energy and Commerce Committee, on the day of hearings to set the tone, accused the Toyota "misleading United States mass ."
"We did not dare to the effect that will continue to look for potential danger. "Lenz said at the hearing.
Data shows that the United States domestic since 2000, due to a sudden acceleration of Toyota lead to traffic accidents and death of the victim has reached 34 people. Lenz, referring to these tragedies, well choke up, his brothers killed more than 20 years ago in a car accident, "I understand that experience these accident family to suffer so much suffering."
In a press conference before and other occasions, Lenz have expressed themselves on Toyota fully eliminate security risks very confident, but on that day in response to a California members "Toyota can completely solve the last two recall the security risks involved," Lenz frankly said: "you cannot fully (and pitfalls). ”
Female owner complaints Toyota
On 23 July, hearings, a member of the United States women drivers with tears about driving Toyota brushed past experience with death, she accused Toyota company should be ashamed.
From the United States, Tennessee, retired women Ronda ・ Smith said at the hearing, in October 2006, she was held not to 5000 km of Toyota Lexus ES350-vehicle interstate roads, car inexplicable from speed 113 km/h acceleration to speed of 161 km/h. After about 10 km distance, no matter how Smith are both available. brake
"I think I'm going to die, I want to give the husband the last call," lang da ・ Smith talked about here, sorry to break it for a while, and hand continually wipe the tears.
Smith said that through the Bluetooth mobile phone system, she and her husband on the phone, although knowing her husband can't help it, but she just want to listen to the voices of her husband. According to Smith, "God
Interference after "car slowly stopped and prior to that she was ready to drive out of the car guardrail, for fear of affecting others."After a while, I also didn't do. But the car began to slow down, speed dropped to 53 km, I can finally stopped the car. ”
But Smith nightmare did not end up as the car stopped, she said, Toyota and United States authorities subsequent reaction is maddeningly. After months of negotiations, Toyota ultimately gave her response suggests may be she drove there fault.
Because the conclusions against the Toyota, Smith Center for United States dispute resolution, arbitration, and Toyota Motor reported to the United States National Highway Traffic Safety Administration, but the results still let her down. In 2008, she had to choose total abandonment.
James ・ Lenz in hearing, after hearing the story of Smith, said that his own things to happen, like Smith, embarrassed and their families from driving Toyota products feel safe.
Toyota will attend chapter men
In the face of pressure from the United States, and accused the President of Toyota, Toyota chapter 24-male will attend the second hearing, at which time he will use the Japanese to plead, in order to ensure the accuracy of their content more reply.
Toyota chapter men in hearing, speech has been obtained from the outside world. It is reported that Toyota chapter men and a written statement will include two aspects: first, apologize, that Toyota will present sold vehicles responsibility, for any security issues will be more open and transparent manner; secondly, he will analyze the "recall" the cause of the event.
Prior to this, Toyota chapter men have repeatedly made clear that Toyota will take on the "full responsibility", and this event directly fuse, a San Diego family of five last summer because of the driving Toyota car suddenly out of the family of the victims, "said deep condolences".
"I will do my best to ensure that a similar tragedy, I will no longer occur on a personal credit guarantee, all Toyota employees will revitalize consumers ' confidence. "Toyota chapter men will be 24 hearing told the audience.
Statements show, Toyota chapter men believe that a series of recall should be attributed to the company over the past few years, expanding too quickly. Toyota chapter men said, Toyota ever put safety first, followed by the quality, the last is sales. Because enterprise expansion too quickly, these standards are increasingly blurred. In addition, this written statement also disclosed that Toyota will promise, chapter men and Toyota plans to security issues of transparency and responsiveness on the establishment of a new standard, the customer and the company's fundamental values into the core location.
Opinion, in the hearing on 24, Toyota chapter men face will be the one "sharp", how to meet these demanding problems for him is certainly a challenge.
United States media evaluation Toyota chapter male hearing equivalent to go through fire and water, he can attend hearings that Toyota on the importance of the United States market. However, Toyota chapter men excuse and apologized to the rescue of Toyota's reputation is still very difficult to predict.
China daily for our feature side wing
(River, La)
[Edit: benlai]