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United States House of representatives oversight and Government Reform Committee hearing held on 24 may , Japan car Toyota President Japan Toyota chapter men to the humble person against United States directly, he goes around the circle and the face, with tricks of United States members, about the apology on reconciliation, on the way out.

Cultural differences in the impact of a potential safety hazard relating to automotive field hearings. In Japan people, perhaps attitude can solve the problem; but in the United States, Toyota just answer Yes or no.

Forms of differences

Toyota chapter men talk about the grandfather, the founder of Toyota. "To me, the car damage, I feel empathy. "He said.

The associated press 24 comments that words: this is Japan in crisis common way. But those elite United States time to himself is damaged goods?

The implication is that the United States might not be easy to accept the "Toyota chapter male attitude".

In Japan's corporate culture, CEO, typically require a wealth of expertise, you need a team decision making, its main role is to ensure stability and harmony, as necessary, require humility with her, you need to talk about feelings; and United States Enterprise leader in advocating with character, sometimes unruly or even understand plots and alien. "Harmony? United States enterprise culture, and Congress has never been this term. "The associated press said.

Thus, Congressman John ・ MICA waving a document up and interrupt the Toyota chapter men and apologies.

"Sir, this is scary. "MICA said.

MICA in the hands of the file, from Toyota Washington branch in July 2009, during which time the internal information, branch to the Corporation "boast", in September 2007, by way of negotiation "branch settle together" involve recall 5.5 million car mat hidden event, as Toyota saves $ 100 million in losses.

"I'm embarrassed for you, Sir!"

Cognitive barriers

The associated press, the most in the United States has no patience, Toyota chapter men demonstrated adequate patient.

United States House of Representatives Committee on oversight and government reform, the roar of a question on Toyota, Toyota chapter male sentence "each question will be respected," the overall answer.

When the House Oversight and government reform , Chairman of the Committee (Gallery Forum) Townes asked Toyota chapter can completely exclude the male Toyota suddenly accelerate failure, Toyota began to chapter men to give him around until the Townes has asked: "I just want to know, or not?"

AFP comments, this scene in Japan "almost inconceivable". 3-hour hearing, each according to his routine questions, answer questions, is rendered calm, fierce and calm, then fierce dead loop.

"The United States and Japan were huge cognitive barriers. "United States think tanks Mansfield Foundation Japan scholar Weston ・ Konishi told reporters," on Japan, direct question seems to be a reproach that has offensive; while Japan politely expatiated you might trigger some members of the United States Congress anger the bottom line. ”

Brake and throttle

The Toyota recall events, the United States and Japan media observation angle is also completely different, like a brake and throttle.

Konishi, United States media stressed Toyota on public safety neglect, emphasizes solutions that do not involve Toyota of nationality, it seems that the whole incident has nothing to do with Japan.

"While in Japan, some day

I will this incident as a conspiracy. "Siu Sai said," some people think it is (United States) in the entire Toyota, even in Japan. ”

United States MIT human cultural scholar Ian ・ ComTech Lee told AFP Reporter: "the danger is that Toyota chapter men may think that he is on the United States Congress to show respect and humility, and United States Congress has more on the Toyota. ”

Toyota chapter men in after the hearing, said that he wondered whether his stated some of the information in the translation loss in whole or in part.

Asked whether that United States members themselves too fair, Toyota chapter man said: "I'm not sure it is not fair, but I wonder how many people can understand me to articulate content. ”

But now the United States, does not seem to need a thorough understanding of the Toyota chapter male, they need to complete the car repaired, at least for the brake is brake, accelerator is the accelerator.

24 February, in the United States House of representatives, Washington Toyota President Toyota chapter male (left) to attend the hearings.

(River, La)

[Edit: meipeng]