"Prince" humble appeared for Toyota United States members strongly shelling
Apology, apology, again apologize! car Toyota, President of Toyota chapter male 24 Sunrise now United States Congressional hearings, in the most respectful attitude to accept United States members of the "bombard". This has always been reserved "Prince" even in Toyota's cries.
Toyota chapter men into hearings when a site has the camera shutter sound.
Into the seat back, he was sworn in their hands, that hearing the truth.
The hearings began, he used English to driving Toyota car accident pilots expressed "deep regret". Interrogation program began, he switched to Japanese, answer the questions by translation.
It is reported that Toyota quality problems, the United States has found similar death case apart from 30. In Toyota global recall of 850 million of vehicles, about 600 million units in the United States market.
Throughout the United States Congressional hearings, Toyota's strategy in general there are two: first, apologize, responsibility and accept criticism; second, the commitment to improve vehicle safety performance in order to restore consumer confidence and resolve external dissatisfaction and hostility.
But in the face of Toyota's humble posture, United States Congressman still strongly rebuke Toyota disregarded safety, lack of responsibility, some victims of motor vehicle Toyota problem that sad, even more tears on the spot.
The House Oversight and Government Reform Committee member Kanjorski said: "apology not enough, he had to say more, we have the question asked of him. ”
The House Oversight and government reform , Chairman of the Committee (Gallery Forum) Townes at hearings rebuke Toyota always ignored or try to delay problem-solving, and attempted to light instead of them. He also rapped accused said: "there is evidence that the company (Toyota) always more concerned about profit, not the consumer safety. ”
In 24 days of hearings, Toyota, Toyota chapter men admit past importance of the first one is the safety and quality, the third is the quantity, but in the past few years, the expansion of Toyota in numbers too quickly "," lead to Toyota ignores these three options in the order.
United States consumers on Toyota chapter men "papers," how to "them" was not clear.
One Member tell Toyota chapter male, an apology is one thing, but continues to announce settlement of issues means that the problem is not resolved. Why do people in the United States economic difficulties for Toyota to pay hard earned money?
[Edit: meipeng]